Our client is seeking a Conveyancing Team Leader to join our client's busy Residential Property team. The successful candidate will lead and manage a team of 8 conveyancers and support staff, oversee a varied caseload of residential conveyancing matters from instruction through to completion, and ensure the delivery of high-quality legal services, excellent client care and strong compliance with firm procedures and regulatory requirements. This role offers clear opportunities for professional development and progression within the property team and responsibility for driving continuous improvement in service delivery.

Key responsibilities:

• Lead, manage and develop a team of conveyancers and support staff, including workload allocation, performance management, training and mentoring to ensure high standards of casework and client service.

• Manage and supervise a mixed caseload of residential conveyancing transactions including freehold and leasehold sales and purchases, remortgages and transfers of equity; assist with complex or high-value matters and step in as necessary to ensure timely completions.

• Act as the senior point of contact for clients, estate agents, mortgage lenders and other third parties on escalated matters; ensure clear, timely communication and maintain high standards of client care across the team.

• Oversee preparation, checking and exchange of contracts, review of leasehold documentation and title matters, and responses to pre-contract enquiries; provide technical guidance on complex title and leasehold issues.

• Review and approve completion statements, manage completion funds and liaise with lenders and conveyancers on completion logistics; ensure accurate handling of SDLT/LTR documentation and timely remittance of funds.

• Ensure timely submission of applications to HM Land Registry using appropriate digital services; manage post-completion registrations and follow up on requisitions on title to achieve prompt registration.

• Maintain and promote robust compliance with anti-money laundering procedures, client verification checks and the firm’s risk and quality control policies; escalate and remediate any compliance concerns.

• Drive continuous improvement in team processes, systems and client service delivery; contribute to the development and implementation of best practice procedures and use of conveyancing technology.

• Monitor team workload, productivity and financial performance; assist with budgeting, billing oversight and accurate time recording to support departmental targets.

• Provide regular coaching, feedback and structured training to support professional development of team members and succession planning within the conveyancing team.

Key skills and experience required:

• Proven experience in residential conveyancing within a law firm or conveyancing practice, with demonstrable experience of supervising or leading a team and managing a varied caseload.

• Practical knowledge of HM Land Registry procedures and digital submission processes together with strong understanding of post-completion requirements and handling of completion monies.

• Experience preparing and reviewing completion statements, SDLT/LTR documentation and liaising with lenders; strong numeracy and attention to detail.

• Excellent leadership, people management and coaching skills with the ability to motivate a team, manage performance and foster a collaborative working environment.

• Strong organisational skills with the ability to manage competing priorities, delegate effectively and ensure matters progress to tight timescales.

• Excellent written and verbal communication skills with the ability to liaise professionally with clients, fee earners, lenders and third parties.

• High level of compliance awareness including familiarity with AML checks, client verification and maintaining robust audit trails for conveyancing files.

• Proactive, pragmatic and solutions-focused with strong commercial awareness and commitment to delivering outstanding client service and confidentiality.

• Digital literacy including experience with legal case management systems and conveyancing software; ability to champion technology and process improvements within the team.