Provide comprehensive secretarial support to solicitors and other fee earners; including managing diaries, arranging meetings and court hearings, organising travel and accommodation, and co‑ordinating internal and external appointments.

Draft, format, proofread and finalise legal documents and correspondence such as letters, briefs, court bundles, witness statements, contracts, agreements and forms; ensure accuracy, consistency and compliance with firm precedents and style.

Open, maintain and close client files in the case management system; keep accurate and up to date file records, prepare comprehensive file notes and ensure all documentation is correctly scanned, indexed and stored in the document management system.

Manage incoming and outgoing client communications by telephone, email and post; draft routine client correspondence, handle client enquiries promptly and escalate legal or sensitive matters to fee earners as appropriate.

Coordinate meetings, conferences and hearings, including preparation of agendas, meeting papers, attendance notes and follow‑up actions; take minutes where required and circulate outcomes promptly.

Contribute to continuous improvement by identifying administrative efficiencies, suggesting improvements to templates and workflows, and assisting with practice‑wide administrative projects.

Proven experience as a legal secretary or senior legal assistant within a law firm or legal department, supporting solicitors across transactional or litigation matters.

Excellent drafting, proofreading and IT skills with strong attention to detail and the ability to produce accurate, professional documentation under pressure.

Confident user of case management and document management systems together with Microsoft Office applications (Word, Outlook, Excel); experience with e‑filing portals, document automation tools and PDF editing software is desirable.

Strong organisational skills with the ability to prioritise competing demands, manage deadlines and work proactively with minimal supervision while maintaining a collaborative, client‑focused approach.

Good interpersonal and communication skills, capable of building professional relationships with clients, colleagues, counsel and third‑party advisers and representing the firm appropriately at all times.

Numerate and commercially aware, with an understanding of basic billing processes and the ability to handle confidential financial information accurately.

Awareness of confidentiality, data protection and anti‑money laundering requirements relevant to legal practice and the competence to follow firm compliance procedures; willingness to undertake relevant training and checks.